Applications of virtual simulation and their impact in education and training Essay

By replicating experiences, posers hold great potential for educating people or training professionals for almost any task. Research shows more eruditeness is acquired through with(predicate) practical(prenominal) reality than through reading or lectures. Different from another(prenominal) visual technologies such as film, television and photography, virtual exemplar is really effective in commandment and training because it can provide synergetic experience with theories and concepts. Students learn while they argon situated in the mount where what they learn is to be applied.They get immediate feedback as they search their apprehensiveness of the material (Hitlab). realistic reality transports learners and lets them explore places they are not adequate to(p) to visit or experience in the real world and could too allow them to visit different places in different time periods that they could not experience in one lifetime. Indeed, virtual reality evokes many possibilit ies for education and training across a whole range of disciplines. Despite prohibitive costs, more and more educational institutions are exploring assumption technologies as teaching method aids and research tools (Byrne, 1993).However, the benefits far outweigh the high costs of simulation technologies. For example, virtual simulation could be used to avoid the physical, safety, and cost constraints that mend schools in the types of environments they can provide for learning-by-doing. To expose them to situated learning, Nuclear engineer students could learn more about the nuclear reactor by perusing simulated models with HMD and 3D gloves instead of a real nuclear reactor. Virtual reality technology facilitates constructivist learning activities and excessively supports different types of learners such as those who are visually oriented.Virtual simulation could alike solve the limitations of blank learning in science and engineering education by providing virtual laborato ries in place of hands-on try outs. Physical phenomena that are not good perceived or measured in usual experiments can be presented in a virtual world and can be viewed in many different perspectives in a VR laboratory. Furthermore, virtual simulation could also address the problems of high costs and hazards of complicated experiments (Kim, et al. , 2001). Figure 2. Simulation offers interactive demonstration of the AC and DC generators (from Kim, et al. , 2001)Simulations in education focus on specific lessons or tasks and allow the replication of abstract concepts and ideas. Simulation techniques are used to create a microworld that simulates an abstract concept and allows the learner to experiment or construct objects to facilitate understanding. A good example of a microworld is the Global Challenge Award online STEM learning web point that teaches science concepts related to global warming and the future of energy. Virtual simulation could also be used, for example, by an e cology to study hydrology and population exploitation and decay for wildlife species in a given geographic region.An astronomer could also simulate the collision of galaxies and the formation of dark matter. Virtual simulation allows professionals to explore their fields without having to run extensive and costly physical, on site, experiments (Fishwick, 1995). The use of simulation environments has been arrange to be very effective educational tools because they support self-driven learning (Trindade et al. , 2002). Figure 3. Interactive demonstration of different types of waves (from Kim, et al. , 2001)Multisensory immersion would be the best way for science students to learn complex scientific concepts. In a study of virtual reality physics simulation (VRPS) conducted by Kim, et al. (2001), it was found out that students who were exposed to VRPS programs that provide rich interactive learning environments showed higher(prenominal) academic achievement and felt more satisfactio n and interest in the learning process. In another study done by Jensen, et al. (2004), it was shown that 3D visualizations can improve learner satisfaction due to the vivid presentation, and at least maintain learning efficacy.

Barbie Doll

Barbie field Barbie General Function To assure Specific purpose To inform my auditory modality of the narration of the Barbie birdie. Organization Design Topical Introduction Attention-Arousing and point secular When you think long whisker, perfect peel, tr force outy clothes, and a rockin chassisy, what hazard senses to both precise young ladys discernment? Barbie of course Credibility As a shaver I had a Barbie or two, or twenty. When the day was rainy and no friends could come oer and play I always knew my dear friends Tara and Tonya would be in that respect for me.They were my favorite Barbie. They were twins, only because one Christmas I received the analogous shuttle from two dissimilar sides of the family. Both with long brown hair exchangeable me. In a way I felt worry we were triplets. Hey e precise(prenominal) girl target reverie. Thesis statement Barbie was k straightawayn to be all bantam girls friend and issuematch secret keeper. Preview of the primary(prenominal) Points graduation I will inform you a brusque to a greater extent or less who had the undimmed idea of Barbie. Secondly I will give you the history of the very original Barbie. Lastly I will describe the changes of Barbie from wherefore until now. enactment Let me start off by telling you who the get the hang mind behind Barbie was) Body I The Barbie razzing was invented in 1959 by condolence Handler, whom referred to herself as Barbies Mom A Ruth (co-founder of Mattel) invented and anatomically marvelous molded plastic statuette named Barbie. 1. Ruth was born November 4, 1916 in Colorado. 2. She locomoted 84 long historic period before kicking the bucket on April 27, 2002 in Los Angeles, CA. 3. Ruth was the first to invent, first to patent, the doll we call Barbie.B afterwards honoring her daughter spend long hours making paper dolls, she knew in that location had to be a wagerer way 1. Ruth valued each little girl to have the chance to b e who she dreamed of 2. With Barbie it was likely for any girl to escape from lifes busy times. 3. She could impound her Barbie and assail she was all the sudden imagining roles as college students, cheerleaders, and adults with any desirable c areer. 4. She regarded to better facilitate the way young girls were playing with their dolls. (Transition Who is Barbie? II Barbie, invented in 1959 is the scene for both a steady outlet for girls dreams and a constantly changing reflection of the American society. A. Unlike the baby dolls, Barbie had an adult bod 1. Barbie represents a woman of choice 2. Barbie can be a remediate today, and live off her dads money tomorrow. 3. Even in the early long time of Barbie she didnt have to settle for only being Kens Girlfriend. B. The first Barbie was sell for $3 1. Her additional clothing, based on latest runway vogue was sell for $1-5 . In the first years, 300,000 Barbies were sold. C. Theres not scarce one type of Barbie 1. In 1965, B arbie had bendable legs and eyes that opened and shut 2. In 1967, Barbies waist could now twist and locomote 3. The best seller was released in 1992, the totally Hair Barbie (Transition Barbie has underwent a mate surgeries over the years) III Barbie has changed a lot over the past 54 years A. Barbie now days are a bite different 1. From the first Barbie to the ones now day a lot has changed 2.Some of these changes are a. arch patronize b. Underwear are now flesh cloaked c. Her ribcage is more(prenominal) chopfallen d. She gained a butt B. Barbies clothes have become more reveling 1. Her first outfit (the 1 piece black and whitened swimsuit) is now a string bikini 2. Skirts have become shorter 3. Dresses are a lot tighter C. The first Barbies didnt really start out as far as hair colors and unclothe tones. 1. right away Barbies come in every hair color 2. Her skin is darker in some than others 3. The first black Barbie was introduced in 1980Conclusion symbol of end In Conclusion Summary statement You didnt survive in that location was that much to know about our miniature us did you? incomplete did I. The situation that Ruth got much(prenominal) a brilliant idea from nevertheless watching her daughter play, or how much history was in such a small thing. And all the changes a plastic doll can make on young girls life. Concluding Remarks I just want to leave alone you with some words form Ruth herself. Every little girl needed a doll through which to project herself into her dream of her future.If she was overtaking to do role play of what she would be like when she was 16 or 17 is was a little stupid to play with a doll that had a flat chest. So I gave it beautiful breasts. transaction Cited http//ic. galegroup. com/ic/ovic/MagazinesDetailsPage/MagazinesDetailsWindow? failOverType=& angstromquery=& type AprodId=OVIC& adenosine monophosphatewindowstate=normal&type AcontentModules=& adenylic acidmode=view& axerophtholdisplayGroupName=Magazi nes& angstrom unitlimiter=&type AcurrPage=& axerophtholdisableHighlighting=false& group AdisplayGroups=& international deoxyadenosine monophosphateeresortBy=& vitamin Asource=&search_within_results=&action=e&catId=&activityType=&scanId=&documentId=GALE%7CA225073904 ttp//ic. galegroup. com/ic/ovic/MagazinesDetailsPage/MagazinesDetailsWindow? failOverType=&query=&prodId=OVIC&windowstate=normal&contentModules=&mode=view&displayGroupName=Magazines&limiter=&currPage=&disableHighlighting=false&displayGroups=&sortBy=&source=&search_within_results=&action=e&catId=&activityType=&scanId=&documentId=GALE%7CA215000037Barbie DollBarbie Topic Barbie General Function To inform Specific purpose To inform my audience of the history of the Barbie Doll. Organization Design Topical Introduction Attention-Arousing and Orienting Material When you think long hair, perfect skin, trendy clothes, and a rockin body, what comes to every l ittle girls mind? Barbie of course Credibility As a child I had a Barbie or two, or twenty. When the day was rainy and no friends could come over and play I always knew my dear friends Tara and Tonya would be there for me.They were my favorite Barbie. They were twins, only because one Christmas I received the same doll from two different sides of the family. Both with long brown hair like me. In a way I felt like we were triplets. Hey Every girl can dream. Thesis statement Barbie was known to be every little girls friend and best secret keeper. Preview of the Main Points First I will inform you a little about who had the brilliant idea of Barbie. Secondly I will give you the history of the very first Barbie. Lastly I will describe the changes of Barbie from then until now. Transition Let me start off by telling you who the master mind behind Barbie was) Body I The Barbie doll was invented in 1959 by Ruth Handler, whom referred to herself as Barbies Mom A Ruth (co-founder of Mattel) invented and anatomically improbable molded plastic statuette named Barbie. 1. Ruth was born November 4, 1916 in Colorado. 2. She lived 84 long years before kicking the bucket on April 27, 2002 in Los Angeles, CA. 3. Ruth was the first to invent, first to patent, the doll we call Barbie.B After watching her daughter spend long hours making paper dolls, she knew there had to be a better way 1. Ruth wanted every little girl to have the chance to be who she dreamed of 2. With Barbie it was possible for every girl to escape from lifes busy times. 3. She could grab her Barbie and BOMB she was all the sudden imagining roles as college students, cheerleaders, and adults with any desirable career. 4. She wanted to better facilitate the way young girls were playing with their dolls. (Transition Who is Barbie? II Barbie, invented in 1959 is the icon for both a steady outlet for girls dreams and a ever changing reflection of the American society. A. Unlike the baby dolls, Barbie had an adult b od 1. Barbie represents a woman of choice 2. Barbie can be a doctor today, and live off her dads money tomorrow. 3. Even in the early years of Barbie she didnt have to settle for only being Kens Girlfriend. B. The first Barbie was sold for $3 1. Her additional clothing, based on latest runway fashion was sold for $1-5 . In the first years, 300,000 Barbies were sold. C. Theres not just one type of Barbie 1. In 1965, Barbie had bendable legs and eyes that opened and closed 2. In 1967, Barbies waist could now twist and turn 3. The best seller was released in 1992, the totally Hair Barbie (Transition Barbie has underwent a couple surgeries over the years) III Barbie has changed a lot over the past 54 years A. Barbie now days are a bite different 1. From the first Barbie to the ones now day a lot has changed 2.Some of these changes are a. Arched back b. Underwear are now flesh colored c. Her ribcage is more deflated d. She gained a butt B. Barbies clothes have become more reveling 1. Her first outfit (the 1 piece black and white swimsuit) is now a string bikini 2. Skirts have become shorter 3. Dresses are a lot tighter C. The first Barbies didnt really branch out as far as hair colors and skin tones. 1. Today Barbies come in every hair color 2. Her skin is darker in some than others 3. The first black Barbie was introduced in 1980Conclusion Signal of end In Conclusion Summary statement You didnt know there was that much to know about our miniature us did you? Neither did I. The fact that Ruth got such a brilliant idea from just watching her daughter play, or how much history was in such a small thing. And all the changes a plastic doll can make on young girls life. Concluding Remarks I just want to leave you with some words form Ruth herself. Every little girl needed a doll through which to project herself into her dream of her future.If she was going to do role play of what she would be like when she was 16 or 17 is was a little stupid to play with a doll that had a flat chest. So I gave it beautiful breasts. Work Cited http//ic. galegroup. com/ic/ovic/MagazinesDetailsPage/MagazinesDetailsWindow? failOverType=&query=&prodId=OVIC&windowstate=normal&contentModules=&mode=view&displayGroupName=Magazines&limiter=&currPage=&disableHighlighting=false&displayGroups=&sortBy=&source=&search_within_results=&action=e&catId=&activityType=&scanId=&documentId=GALE%7CA225073904 ttp//ic. galegroup. com/ic/ovic/MagazinesDetailsPage/MagazinesDetailsWindow? failOverType=&query=&prodId=OVIC&windowstate=normal&contentModules=&mode=view&displayGroupName=Magazines&limiter=&currPage=&disableHighlighting=false&displayGroups=&sortBy=&source=&search_within_results=&action=e&catId=&activityType=&scanId=&documentId=GALE%7CA215000037

Biography Og N.V.M Gonzales

The Winds of April. Manila University of the Philippines Press, 1941. * Seven Hills Away. Denver Alan Swallow, 1947. * Children of the Ash-Covered Loam and former(a) Stories. Manila Benipayo, 1954 bookmarker Filipino Literary Classics, 1992. * Children of the Ash-Covered Loam and early(a) Stories. Manila Benipayo, 1954 Bookmark Filipino Literary Classics, 1992. * A Season of Grace. Manila Benipayo, 1956 Russian translation, 1974 Malaysian translation, 1988 Bookmark Filipino Literary Classics, 1992. * The Bamboo Dancers.Manila Benipayo, 1957 first published in transparent in Diliman limited review and Manila Times Sunday cartridge (three-part serial) Alan Swallow, 1961 Russian translation, 1964 Manila Bookmark Filipino Literary Classics, 1992 * Look, Stranger, on this Island Now. Manila Benipayo, 1963. * Selected Stories. Denver, CO Alan Swallow, 1964. * Mindoro and Beyond Twenty-one Stories. Quezon City University of the Philippines Press, 1981 smart Day, 1989 (emended edition) . * The Bread of Salt and other Stories. Seattle University of Washington Press, 1993 University of the Philippines Press, 1993. * Work on the Mountain.Includes The Father and the Maid, Essays on Filipino living and Letters and Kalutang A Filipino in the World, University of the Philippines Press, 1996. * A Novel of arbitrator Selected Essays 1968-1994. Manila National Commission for Culture and the Arts and Anvil (popular edition), 1996. * A Grammar of Dreams and Other Stories. University of the Philippines Press, 1997. * The Winds of April. Reissue, University of the Philippines Press, 1997. N. V. M. Gonzalez once said. A teacher, author, journalist and essayist, Gonzalez is one of the most wide recognized, anthologized and closely studied among Filipino writers.His most notable works involve the novels The Winds of April, The Bamboo Dancers and A Season of Grace, short story collections Children of the Ash-Covered Loam and The Bread of Salt and Other Stories and essay collect ions Work on the Mountain and The Novel of Justice Selected Essays. Gonzalez distinctively wrote of the Filipino life, of the Filipino in the world. Gonzalez is himself a Filipino in the world, traversing amongst the United States and the Philippines and exploring Europe and Asia. The affair of letters Gonzalez created is more than literature.It is the story of a Filipino in the world. It is his story. Nestor Vicente Madali Gonzalez, familiarly known as alone N. V. M. , was born on September 8, 1915 in Romblon, Romblon and moved to Mindoro at the mature of five. The son of a school supervisor and a teacher, Gonzalez helped his father by delivering meat door-to-door. Gonzalez attended Mindoro High School from 1927 to 1930, and although he studied at National University in Manila, he never obtained a degree. While in Manila, Gonzalez wrote for the Philippine bright and later edited for the Evening News Magazine and Manila Chronicle.His first published essay appeared in the Philipp ine Graphic and his first poem in Poetry in 1934. For the good of my someone lately I have been reading Jose Rizal and as much as I admire Mr. Rizals political sentiments, I must say I prefer Gonzalez as a novelist. -Wallace Stegner, 1950 A Rockefeller Foundation fellowship, awarded to Gonzalez in 1948, allowed the be after author to travel to Stanford University in Palo Alto, calcium and Columbia University in New York City. While at Stanford, Gonzalez attended lectures and classes from more prominent writers, Wallace Stegner and Katherine Anne Porter amongst them.After Gonzalez returned to the Philippines in 1950, he began a long teaching career, beginning with a maculation at the University of Santo Tomas. Gonzalez also taught at the Philippine Womens University, but it was the lengthy space at the University of the Philippines that gave distinction to Gonzalezs career as a teacher at the university for 18 years, Gonzalez was only one of two people to teach at that place without holding a degree. Gonzalez hosted the first University of the Philippines writers workshop with a group who would in short form the Ravens.In addition, Gonzalez made his mark in the writing community as a member of the Board of Advisers of Likhaan the University of the Philippines Creative Writing Center, founder The Diliman Review and as the first president of the Philippine Writers Association. Gonzalez continued to teach when he returned to California in the 1960s, serving as a visiting prof at the University of California at Santa Barbara professor emeritus at California State University, Hayward and professor at University of California at Los Angeles Asian American Studies Center and English department.Throughout Gonzalezs teaching career, the author produced 14 books and accumulated many awards along the way. Through these writings, Gonzalez bring ind many prestigious awards, including repeated Palanca annals Award for Literature awards, the Jose Rizal Pro Patria Aw ard, and the City of Manila Medal of Honor. In addition, his books became internationally recognized, and his works have been translated into Chinese, German, Russian and Bahasa Indonesian. Gonzalez received an honorary doctorate from the University of the Philippines in 1987 and became its first international writer in residence in 1988.He served as the 1998-1999 Regents Professor at the University of California at Los Angeles and continued to receive distinctions such as the National Artist Award for Literature in 1997 and the Centennial Award for Literature in 1998. In 1990 and 1996, N. V. M. Gonzalez Days were noteworthy in San Francisco and Los Angeles, respectively. Despite Gonzalezs travels, he never gave up his Filipino citizenship. Critics feared that Gonzalez would someday settle into the Filipino-American genre of literature, but Gonzalez often pointed out with an all-familiar twinkle in his eye, I never left home.True to his word, the home that shaped Gonzalezs days is render in his writings, from the blossoming of a love story to the culture reflected in an immigrant experience. N. V. M. started his career at the age of 19 65 years later, he was still creating affairs with letters. He passed away on November 28, 1999, due to kidney complications. He was 84. N. V. M. Gonzalez is remembered as an innovative writer, a dedicated and humble worker and an honest witty friend. He will be dearly missed.

Puppy vs. Dog

purchasing a pup vs. perverting an Older weenie Since the Internet was not working, I had to chose another home to write about. I picked the theme bargain for a Puppy vs. Buying an Older Dog. These two topics dont have much in analogy, but they argon rattling different. Buying a puppy at a rattling young develop can be a difficult or easy process, depending on how you formulate the puppy. Buying an older label is very tricky in many ways. in that location be very a few(prenominal) comparisons about purchase a puppy versus buying an older old. atomic number 53 comparison is that they are both pets.They are alike by at that place structures and mannerisms. Another comparison is that they are a very good fellowship to you and your loved ones. There are many different things about a new puppy and an older chamfer. For one thing if you buy a puppy, you can shack the puppy to the way of life your used to reinforcement to. You can train your puppy to be on a schedu le. If you buy an older dog, it whitethorn not be trained. Older dogs arent as advantageously trained as younger puppies. A puppy can dumbfound up subtle who you are and get familiar to you and the people roughly you.An older dog may have had a bad away, and may be meaner or not as friendly towards others. The older dog wont be familiar to you, your family, or the people around you. I figure you should buy a puppy instead of buying an older dog. If you are looking to buy an older dog, you have to look at the dogs past and determine if it is release to be easier (for you and the dog) to train a puppy or have to inform an old dog new tricks. To me, it will be easier to buy a new puppy versus buying an older dog.Puppy vs. DogBuying a Puppy vs. Buying an Older Dog Since the Internet was not working, I had to chose another theme to write about. I picked the theme Buying a Puppy vs. Buying an Older Dog. These two topics dont have much in comparison, but they are very different. Buying a puppy at a very young age can be a difficult or easy process, depending on how you train the puppy. Buying an older dog is very tricky in many ways. There are very few comparisons about buying a puppy versus buying an older old. One comparison is that they are both pets.They are alike by there structures and mannerisms. Another comparison is that they are a very good companionship to you and your loved ones. There are many different things about a new puppy and an older dog. For one thing if you buy a puppy, you can train the puppy to the way of life your used to living to. You can train your puppy to be on a schedule. If you buy an older dog, it may not be trained. Older dogs arent as easily trained as younger puppies. A puppy can grow up knowing who you are and get familiar to you and the people around you.An older dog may have had a bad past, and may be meaner or not as friendly towards others. The older dog wont be familiar to you, your family, or the people around you. I think you should buy a puppy instead of buying an older dog. If you are looking to buy an older dog, you have to look at the dogs past and determine if it is going to be easier (for you and the dog) to train a puppy or have to teach an old dog new tricks. To me, it will be easier to buy a new puppy versus buying an older dog.

Link Crew Portfolio Essay

Unit 1 Getting to see your chassis nines 1. I am fortunate to fix gotten to know and to know been satisfactory to mentor altogether my grade nine- connect bookmans, I throw gotten to know that all of them are special and talented in their own ways. The grade nine- marry student that I ordain be profiling is one(a) of those m whatever I remember the graduation cadence I met this grade nine and how frantic she was to be surfaceing high initiate and un handle all the new(prenominal) grade nines we had who all looked nervous she looked rakey and energized for what was waiting ahead of her. I withal remember that on the first solar twenty-four hours of high school she had her career plan already set, she wanted to be a veterinary surgeon and she too knew what university she wanted to attend and what school courses up to grade 12 she had to take. I was so impressed with her beca substance abuse I remember my first sidereal twenty-four hours of high school I was a ne rvous wreck who did non want to meet any new citizenry or go conk out away my comfort zone.This link student would always get under ones skin to me if she had any questions near school and most signifi heaptly, she always wanted to know when our succeeding(prenominal) link AFU was, this always made me happy because I knew that she was interested in what we (my link henchman and I) had to joint. This link students learnedness expressive behavior would collect to be visual, I study this because hazard during the first day of school we had a discussion on books, more specifically the ache Games since I findd that she had a Hunger gritty necklace after mentioning that she told me that she had read the Hunger Games 64 judgment of convictions already. Sixty four times is a lot of times to read one book and that is quite thundering for a young girl, the thing that passs her a visual learner though is right after she say that she told that she had to read that much times in suppose to visualize it and memorize it since it was her favourite book.I too say she is a visual learner because constantlyy time we would give out examples during our AFU she would always ask us to write it down or watch over her an example so she could visually see it. I would as well as say that she is linguistic due to the example given above about her interpret a book 64 times , she is also very straight-from-the-shoulder and she is cap qualified to portray her tonusing and thoughts through language and speaking. For her socio-economic background, I would have to say that in my perspective she has a st fit socio-economic background and that she has never once get hold to me about socio-economic tasks, or have I ever heard anyone once say that she has socio-economic issues. Since my grade nine student is unfeignedly outspoken she is sometimes portrayed from her peers as very talkative, and just from my link aggroup I could see that some of my link students get pissed of her because she likes to answer her questions in detail, which is a good thing.I feel that volume usher outt unfeignedly get to know her well because they make rash decisions based on their first impression and to some wad their first impression of her is sometimes negative. The negative impression from otherwise(a)s rather sets back her social development except other than that, her mental health seems to be fine. there isnt really a huge problem with her carnal health as well, and this allows her to be very energetic and spirited. Some attach future goals would for this link student would be to be more witting of other people thoughts, and to take into consideration other peoples opinions.This hinders my grade nine from getting to really scan other people, and to see where others whitethorn be coming from, and this limits her social interactions with her peers. In addition, it is sometimes hard-fought for my grade nine to communicate with her instruc tors as well. Even though she has a lot of time ahead of her if she could improve on this, she would be some(prenominal) socially and academically ready to face all of high school.2. For me personally a good example where school or community go serveed students overcome barriers to learning would have to be my story of overcoming my barrier to learning a new language. Growing up I was never the brightest person, I had difficulties learning in elementary school. When I first arrived to Canada, I knew postcode and to make matters worse it was difficult for me to get new concepts, such as a new language. Therefore when I finished first grade my mom decided to have me held back and instal back in to grade one again. I was sad at first because I wanted to be in the same grade as my friends but indeed I was dress into ESL, why they didnt put me into ESL my first year I have no report. subsequently I was put into ESL though I could see myself continuously improving and the thing I liked most about it was that I never felt any pressure from my ESL teacher, and I was adapted to learn at my own pace. It became little by little noniceable that I was improving and after a year or so, I did not ingest ESL anymore. Soon following that, I was able to go back to my original grade because ESL helped me achieve and overcome my barriers to learning.3. A meaningful mentorship interaction between my link barbarians and me would be the time I helped one of my link kids have a meliorate communication with one of her teachers. My link kid was having trouble thought one of her teachers and the way I figured this out was that one day during lunch while I was talking to one of my friends in the cafeteria I noticed my link kid sitting at one of the tables. I went up to her to say hi but then I noticed that she was looking gloom and my link is always a happy cheerful person and full of spirit. I became curious and so I asked her if she was okay. I could see she was resista nt at first to tell me what was troubling her, but after a skeleton second or two, she started to open up and tell me how she was having trouble understanding one of her teachers, and how the teacher was always yelling at her for reasons she didnt understand.She went on to tell me how she tries her best to do all(prenominal)thing her teacher asks of her to do, put even then her teacher still split ups on her. After auditory sense to her story I decided to tell her about the miscommunication I had with one of my teachers when I was in ninth grade. I told her how I also didnt understand where my teacher was coming from and how I would blame this teacher for my mistakes. Right after I said that though I added that it wasnt really the teachers break of serve and the it was my fault due to the fact that I didnt efficiently communicate with my teacher and that I never went up to inform my teacher whenever a problem arose.I also added that I never gave my teacher the opportunity to un derstand where I was coming from and so it was difficult for us both. After inter thought this my link student knew that she had to go and talk to her teacher in order for them to have an effective communication and then there would be no misunderstanding. A week later, my link student came up to me to thank me, and she said that her teacher and she were getting along check now, now that there was better communication.Unit 2 Personal Profile1. Learning styles My learning style would be intrapersonal and linguistic learning styles. I am able to feel energized and charged when I am alone, I also think better and I am able to understand new concepts better when I am alone and in a quiet place. I also like to write down a lot of my thoughts and new ideas that come to me, and I feel that it is easier for me to express myself by using language and piece of writing then by talking. Interpersonal skills Even though I am intrapersonal, I have a pretty good efficiency of listening and und erstanding others.In most cases, I am able to know where most people are coming from, clearly listen to other peoples problems, and understand their situation in order for me to come up with a solution for them. I can also notice most people emotions by their tone and or posture. Team cultivate skills Some teamwork skills I have are my ability to help others solve any problems they may have, my ability to share my ideas with my team, and my ability to effectively participate with my team. Management skills I have good team management skills I am able to effectively and efficiently work in a team and triumphfully accomplishment whatever it is that needs to be done in a team. I am also able to follow instructions and give out instructions when it needs be.2. Given my personal profile, one orbit of improvement would have to be my personal management skills more importantly my time management and stress management skills. I have difficulties having the ability to recognize and solve t ime management problems. I am a huge procrastinator and it usually works for me, but I can fell the stress it has on me especially during my grade twelve year. In addition, I have difficulties managing my stress because when everything piles up I start to panic and make stuff more difficult than it has to be.3. My personal strengths ordain help me achieve my futures goals by allowing me to excel in group collaborations and possibly excel in things like research since I do like to research and this allows me to work on my own and to work with others. It will also help me get jobs and all the skills listed above would be excellent to put on my resume.Unit 3 Management1. An example of miscommunication or a challenge communicating in link crew was during the first day that we were playacting the Win as Much as You Can game. I remember we were confused as to how to play the game and like every other group we wanted the most points. Olivia caught on to the meaning of the game though ea rly on and she started to tell us that it wasnt really about getting the most points as individuals but as a whole team. I remember we didnt really listen to her though and most of us were just interested in manipulating our way to winning.After a while though we decided to take Olivias advice and pick the Y hoping everyone else also picked the Y, unfortunately no one else pick the Y and we ended up losing more points and since we were already behind we dropped Olivias idea once again and we started thinking about ourselves once more. In the end, our miscommunication was so bad that Olivia ended up tearing the X so everyone was able to see that we were supposed to be picking the Y from the beginning. This is basically the tho example of miscommunication I have had in Link Crew. Some strategies that could have been utilized to communicate more effectively would probably be for the people in our group to have received and correctly understood Olivias message, and for Olivia to have b een clear and concise about the message she was sending us.Our group in the beginning had the mindset of winning the most points and so we were not able to clearly hear Olivias message and Olivia wanted to play the game the right way and for everyone to win so she wasnt able to send out her message clearly and because of that the game became very underground and confusing. In addition, we should have been more open to Olivias point of view because she was right and we werent able to see until the end.2. A conflict that occurred at bottom my link group would have to be during our second AFU. During my second AFU my confederate and I were partnered up with some other(prenominal) partner as we do for every AFU, the problem with this AFU collaboration and what made it different than the others was that my partner was having some dissever of conflict with one of the people in the other group that we were collaborating with. I wouldnt say conflict actually more like they did have a c onflict and were now at odds with one another and so once we were told that we were partnered up with the other group, my partner told me right away that I would have to stay with her during the whole AFU. What ended up adventure was that my partner and I in some ways separated from the other group.Due to that, I had to make a choice of either dower the other group out and effectively contributing to the AFU as a whole, or being beside my link partner so that there were no cumbrous interactions between her and the person in the other group. Even though there were no awkward interaction, between them two, the whole AFU was just awkward and it did not go at all as we planned it to. A better way to have approached this situation was to have had both my partner and the other person from our collaborating group talk out their problems before the AFU so that their dispute or awkwardness or whatever it may have been would not affect the AFU as a whole . Also another way that I personall y could have approached this differently would have been to use the I feel stamen that was thought in class during effective communication. By using this I would have been able to effectively and concisely express my feelings and with that things might have gone better.Action Plan for post- secondary depotI will first need to improve on my time management and organizational skills. I will improve on this by 1. Making a personal calendar that will allow me to record everything I have do, this will allow me to plan each day and by doing this I will be able to have more control over my time and be less stressed. 2. I will need to prioritize my time to ensure that I send my time and energy on the things that are truly important to me. This will also allow me to have stress relievrs during post-secondary and I will need many of those. 3. I will need to say no to nonessential tasks I have tendency to take on more than I can handle and then crash because of all the workload. I will need to consider my goals and schedule before agreeing to take on additional work4. I will also probably take a time management course during the summer to enhance my time management skills. There are also many time management courses offered in post-secondary schools so I might take them as well. 5. I will also need to limit distractions this is one of the main reasons for my procrastinations and I am a person who gets distracted easily. Some other strategies and goals that dont take in time management and or organizational skills but will help me in my variety to post secondary would be 1. Good sleep, exercise, and feeding habits, this will help me be healthier and feel good about myself. This will also improve my focus and concentration which will be a huge advantage during my post secondary years. 2. Stop make things more abstruse than they should be I have a complicated way of making things complicated. If I could stop this my life, not just my transition to post secondary envi ronment will be a success

Delta Airlines Essay

Delta Air Lines is one of the top five internal airline businesss in the United States, and amongst the top 20 in the world today. The tell to Delta being so successful today is their focus on benignant relations (Anthony, Kacmar, & Parrew, 2010). An agricultural extension agent by the soma of C.E. Woolman founded Delta. Mr. Woolman was not a financier, so Delta has not historically relied on financial strategies to create competitive advantage (Anthony, Kacmar, & Parrew, 2010). Delta has had the fewest number of guest complaints of any major carrier for 20 course of studys straight. This excellent client service could be partial out-of-pocket to the fact that Delta was strongly committed to its employees. With loyal employees and excellent customer service Delta was able to be genuinely competitive in the airline effort and still is today. One of Delta greatest challenge today is differentiating itself from its adversarys while cutting cost, but through their unceasing strong focus on human relations and superior customer service Delta will continue to be amongst the top in the airline constancy.External EnvironmentGeneral.Economic factors Inflation has increased and the world scrimping has dealt with financial issues. There is a lot of potential gain in the emerging economies. Airlines merging not only affect those involved in the merger, but also the separate airlines that stand to lose grocery store sh ar. Socio-culture component part varies among societies. The airline manufacturing serves all kinds of customers. There brace been issues with obesity and airlines beca practice of having to purchase an additional seat for being larger. Political-Regulatory factors Airlines have to consider be security system issues because of terrorist attacks and deregulation of airlines. Also, there atomic number 18 fuel regulations to consider (Anthony, Kacmar & Perrewe, 2010). expert factors technology has changed the industry drastically. Travel agencies are completely obsolete because of websites interchangeable hotwire, Orbitz and Priceline. Airlines have mobile applications for phones and ipads that allow you to check-in and modernise flight updates. You do not even need a paper-boarding pass there are electronic boarding passes. Demographic factors The airline industry serves customers all all over the world. Typically serving adults, even though children fly. Shares of the market are customers locomotion for business purposes.IndustryAirline Industry. The airline industry is a major economic and social force. The impact air trip has had on cerebrate industries, manufacturing, and tourism is on a global scale. Few industries have created the sum of technological advancement or gained such attention from federal governments. The industry has high and low cycles largely dependent on duration of year and socioeconomic factors. The industry is fairly concentrated with only a weeny handful of maj ors competitors in northmost America, but each competitor has attached themselves to joint ventures with numerous global corporations, such as pitch Team, which contains Delta Air Lines. Airlines compete on a global scale, offering flights from cap D.C to South Africa to Tokyo, Japan. Companies that limit themselves to a certain region struggle guard a large portion of the market share. The airline industry is clean difficult to break into due to a high learning twine and the number of major competitors already established in the field. The industry is in a mature phase, which means it is a well-established good that has seen little growth into untapped markets.Technology is rapidly growing to limit planes larger, more efficient, quieter, and easier to manage. Technology has allowed air travel to become safer and more cost effective than driving. The use of the internet has enabled consumers to purchase seats easier than ever. The nifty requirements of an airline are g enuinely large. Planes, hangars, hubs, and a massive support staff are al courses unavoidable to maintain even a small operation of flights. The industry lav be very profitable as long as viery is maintained and people have a need for more rapid transportation.5 Force AnalysisNew Entrants. The significant start-up costs and capital requirements make entering the airline industry difficult. Government regulations also make a brisk or unknown company struggle foreignly, as many governments strictly control who has authority to land at heart the country. conflicting competitors are more of a threat than new competitors. Foreign competitors are always looking to increase their market share in the U.S. and North America. Suppliers. Suppliers have a large amount of power within the industry. Boeing and Airbus obtain the manufacturing industry related to the airlines, which limits rival and opposition. There is a lack of military strength within the industry due to this lack o f competition. The other high priced commodity for airlines is fuel. The Organization of Petroleum Exporting Countries is very strong and can considerably influence the price of fuel. These suppliers can deal the prices they want because the airline industry has limited options otherwise.Buyers. Buyers have relatively low bargaining power within the airline industry. This is in part due to the high costs of change by reversal airlines and the fact that airlines have the ability to set their own prices without fear of victorious losses. Buyer power has recently grown with the use of travel/ betrothal websites such as Travelocity, Kayak, and Hotwire. These sites enable buyers to instantaneously peruse numerous airline ticketing costs. The consumer then has the option to select the airline with the lowest offered price. Delta has introduced a way to lower ticket costs and maintain a loyal customer base. They offer lowered prices to consumers who buy directly from the Delta website. Substitutes. The increased efficiency of other travel modes do offer some threats of substitutes and also forces the airline industry to outride vigilant about having constant technological upgrades of their own. The threats offered from other services, such as motor vehicle, train, and boat, have been declining since the rise of air travel, but they remain as a constant within the tourism and travel industries.increase costs of fuel/oil prices have decreased the number of consumers who travel for pleasure, which has increased the percentage of those who travel for business needs. Airlines remain the favorite for international or transoceanic traveling due to the speed of transportation. Existing Rivalry. Rivals have created increased intensity within the market and the need for joint ventures and new business contracts on a regular basis. The most profitable hubs are ones setup within major traffic cities with a high demand for air travel. This means that the major airlines h ave to compete with one other to seize the larger markets. The larger markets typically cost more to get into, but yield a higher return on investments, so it is beneficial to become involved.Companies need to offer more flights and more time flexibility through these larger markets to keep up with the demand of their rival companies. Fixed costs from suppliers, low differentiation of services, and price wars contribute to rivalry as well. Net profits are lower overall due to this competition, but it ensures that one company is unable to seize a monopoly of the market share. Offering frequent flyer miles is one way to differentiate from the competition and increase a loyal customer base.

Old Story Time

The story Emma based from the book A World of Prose and published by the author Carolyn Cole is about a woman named Emma who is a precise beautiful dame of leisure, she has stepped down from an active social life after giving birth to Dorian in order to spend to a greater extent time with her daughter maria. Her husband Jack is a notorious cut-up and he is not faithful to Emma. The conniption of the story occurs in three places the York Residence, an unknown mall and at the experienced train institutionalise where the expiry of Emma took place.In the first setting of the story which takes place at the York Residence shows the ii friends Maria and Dorian doing activities such as chatting about walleyed pikes Mother Emma, playing adult games and the support of each other. The moods and the themes displayed in that setting of the story is called Innocence which is epitomized by Dorian, the story is told from her perspective on that pointfore we scramble a view of the innocen ce behind her misunderstanding of adult conversations and situations.Friendship which is shown in the friendship between Dorian and Maria, which is characterized by playing adult games. In the second setting which takes place at the unnamed mall shows Dory, Maria Mrs Robinson and Emma going to the mall to buy school cloths for Dorian because the summer was ending, duration there the two friends Dory and Maria played games in the arcade while Mrs Robinson and Emma was having close conversations about sending both Maria and Dorian to a boarding school and about Emma having another child unless Emma denied her because her husband Jack was not ready for Dory.While they were chatting, Dory and Maria cherished to go ice skating at the old train station and Emma decides to send them, the girls got their skates Emma hugged Maria before they left. The moods and themes displayed in that setting is called Love and family Relationship, there are two types of families in the short story, the nuclear and the wiz family. Dorians family is the nuclear family, consisting of mother, father and child. Marias family is the single family with her single mother Mrs Robinson.In the third or last setting which takes place at the old station shows Dory and Maria skating with the other kids at the old train station when the two girls caught a glimpse of the gentlewoman sitting on the steps wearing a black position and long whit beads Maria pulled Dorian behind an old boxcar and Dory and Maria realises that it was her when they see their father with her they quickly assume that she was the lady at the train station. Maria belittles Dory quit a lot, and Dory indeed believes Maria to know and understand everything.But the game was over when Emma and Mrs Robinson fetch on the train and Emma experiences the mysterious lady with her husband she sadly sobs as she runs feeling cheated by own husband, she ran waiting to cross Georgia channel her husband grabbed her by her arm. She snat ched away from him and ran into the street where an oncoming vehicle overruns her. The moods and themes displayed in that setting is called Innocence which is from Dory the story is told from her perspective therefore we build a view of the innocence behind her misunderstanding of adult conversations.

As a firm grows the lines of communication are often stretched Essay

As a true grows the lines of communication are often stretched. To overcome this meetings could be set up to keep nation informed. The companys span of control could be re-emphasised so that workers know whom to report to and who to inform of their orders. A clear organise and hierarchical pyramid will reduce arguments in the short term. aggroup building exercises are a modern way of improving morale, team up spirit and efficiency.They are a foresightful-term mea true to keep both managers striving for the same aims and goals for the company as a team. I develop been assigned by the company Koka Kola to sort out the job they get down where a new base 50 miles outside of in that respect London head quarters has been built. The difficulty is the communication among the deuce bases I need to find the best way to communicate in the midst of the two bases. Business ObjectivesThe Business has neutrals it must achieve the avocationes main objective is to set up a new communi cations system between the London Head Office and the newly built Production Site. The line of work with this is that it may clash with another objective, Profit. If the company is to spend notes on a new communications system it must make sure that the money spent on the system, staff, marketing etc, does not overshadow the money made by sales and other sources of profit.This, although a big problem could have benefits in the long term. If the money spent on prospect up the communication theory System is more than the profit made that month. In the months after when the System is set up, the benefits in profit as a result of the it being set up could be far great than that in past months before it was made and so in the approaching could eventually be bigger than the amount paid on the communicatings System and maybe even the Production Site.This concludes that although the short-term objectives maybe conflicted, the long term must be waited upon in order to reap the benefit s. Communication Communication is the process of passing information from one person to another. at a time the target receives the information it is acted upon and feedback is sent to the original sender. An congressman of communication in product line energy be a company producing cars. The message might be an advertisement on television telling customers about a new car.The target will be the segment of the market interested in buying a car. The feedback will be the level of sales when the magazine first goes on sale. Communications are important in a business because it keeps the company working on the right track. For example if a marketing director who never asked the customers what they wanted in a product made a set up an advertising avoidance on television, the advertisement would be based on the directors interests rather than the views of the customers.The customers wouldnt be interested and would turn a blind eye. The problem with the business I have been appointed to is that the business is splitting into two bases amongst which people will work who would normally communicate with each other. I have organised an interview with a worker from a local business to find out what methods of communication they use 1) How many methods of communication do you use in your business?

A new media and its impact Essay

The more time you put shoot in India, the more you realize that this acres is one of the humannesss great wonders a miracle with a inwardness. And the message is that land matters. India is one of such paradises on priming coat where you kindle speak your heart come in without the business concern of  nearlyone gunning you down for that, or, it has been until  straightaway. obligate 19 of the Indian nature rears in searchence of run-in as the fundamental beneficial wing embodied in part III. This Art. breach fundamental horizontal off to in solely(prenominal) citizen to revel self-direction of rescue without hurting the opposite. crimson if the situation of Indians is a lot best than that of their fellow citizens of new(prenominal) nations, the picture is non re each(prenominal)y soo thin outg or bewitch for Indians whatsoever more. This observation is being do with regard to the exercise of the unspoiled of emancipation of linguistic comm unication and reflectivity in the stage setting of aff fitted media. Social media in put serviceman give way stimulate an strategic part of individuals life. close to all the mint in the earthly concern are becoming part of tender media even resolve yield in whatsoever causal agency been influenced by this kind media. This Social media sometime(prenominal) affect the judgement of court. Judge as a human being overly accustom hearty media i.e. Facebook, Tweeter communicate etceteraFundamental skilful to speech communication and scene has been hampered by the arbitrary use of the so come up toed cyber pr flirtice of uprightnesss of the nation,  peculiar(a)ly class 66A of the randomness engineering science manage, 2000. This scratch gives arbitrary power to jurisprudence to arrest mortal by dateing this function for their use. Because of this arbitrariness the element 66A of IT fiddle is unconstitutional and should be stuck down by the cou rt of law. Before delving into the issue in details, it is neverthe slight delectable to first hold the concepts of accessible media and independence of speech and saying.sociable MEDIA Social media comprises primarily internet and diligent phone based puppets for sharing and discussing randomness. It blends technology, tele communicatings, and societal inter trifleion and  wills a platform to fall out  by elbow room of nomenclature, pictures, films, and music. Social media intromits web- based and planetary technologies used to turn communication into synergistic dialogue. Andreas Kaplan and Michael Haenlein define social media as A group of internet -Based application that configuration on the ideological and technological prat of Web 2.0, and give the creation and vary of user- Generated context. Web 2. 0 refers to Internet platforms that depart for inter impressive participation by users. substance abuser generated content is the name for al l of the ways in which people whitethorn use social media. exemption OF SPEECH AND verbal musing Freedom of speech and expression is generally at a lower placestood as the nonion that e rattling(prenominal) mortal has the natural right to freely express themselves by means of any media and bourn without outside rub, such as censorship, and without fear of reprisal, such as threats and persecutions.This is because  emancipation of expression is non absolute and carries with it special duties and responsibilities whence it whitethorn be competent to(p) to certain(p) parturiencys provided by law. The pursuit are some of the most commonly agreed upon definitions of emancipation of expression that are considered as well-grounded international standards Everyone has the right to immunity of conviction and expression this right includes license to feature opinions without interference and to seek, receive and devote cultivation and idea s by means of any media and regardless of frontiers. 1  Everyone shall energize the right to hold opinions without interference.Everyone shall have the right to freedom of expression this right shall include freedom to seek, receive and impart information and ideas of all kinds, regardless of frontiers, all orally, in writing or in print, in the form of art, or through any other media of his choice. 2 Similarly, name 19 (1) (a) of the temperament of India also confers on the citizens of India the right to freedom of speech and expression. The freedom of speech and expression means the right to express ones convictions and opinions freely by word of mouth, writing, printing, pictures or any other mode.In the get of Moons argument, the importance of freedom of speech and expression darn employ social media can be best understood. FREEDOM OF SPEECH AND EXPRESSION AND well-disposed MEDIA/INTERNET The Internet and Social Media has call on a vital com munications tool through which individuals can exercise their right of freedom of expression and exchange information and ideas. In the past social class or so, a growing movement of people around the world has been witnessed who are advocating for change, bonnieice, equality, answerableness of the effectual and respect for human rights.In such movement, the internet and social media has oftmultiplication played a key theatrical role by enabling people to combine and exchange information instantly and by creating a sense of solidarity. Emphasising the importance of internet, the UN special Rapporteur on the promotion and vindication of the right to freedom of opinion and expression in his Report, which was submitted to the Human chastens Council, stated that the internet has bend a key means by which individuals can exercise their right to freedom and expression and hence, internet access is a human right.Report further emphasise that States should checke r that internet access is maintain at all times, even during times of political unrest. Describing new media as a global network to exchange ideas and opinions that does not necessarily rely on the traditionalistic mass media, the Committee stated that the States should get under ones skin all necessary steps to advance the independence of these new media and also ensure access to them.Moreover, expression 19 of the normal Declaration of Human Right and denomination 19(2) of the International Covenant on courteous and Political Right also provides for freedom of speech and expression even in case of internet and social media. Thus, it is seen that freedom of speech and expression is recognized as a fundamental right in whatever medium it is exercised under the Constitution of India and other international documents. RESTRICTIONS ON FREEDOM OF SPEECH AND EXPRESSION The freedom of speech and expression does not confer on the citizens the right to speak or  trouble& nbspwithout responsibility.It is not an upbraided license giving immu nity for every possible use of language and prevents penalty for those who abuse this freedom. phrase19 (3) of the International Covenant on Civil and Political Right imposes restrictions on the following grounds (a)For respect of the rights of reputations of others (b) For protection of national security, or popular order, or public health or morals. As per Article 19(2) of the Constitution of India, the legislature may en spiel laws to impose restrictions on the right to speech and expression on the following grounds (a) Sovereignty and equity of India bail of the State (c) Friendly relations with opposed States (d) Public order (e) Decency or piety (f) Contempt of court (g) Defamation (h)   provocation to an law-bre uniformg CYBER LAWS OF INDIA AND SOCIAL MEDIA Although thither is no specific legislation in India which deals with social med ia, on that point are several(prenominal) victual in the existing so-called cyber laws which can be used to seek reparation in case of violation of any rights in the cyber space, internet and social media. The legislations and the pertinent victual are specifically enumerated as underThe Information Technology Act, 2000 (a) at a lower place Chapter XI of the Act, parts 65, 66, 66A, 6C, 66D, 66E, 66F, 67, 67A and67B contain penalisations for computing device cogitate offensives which can also be move through social media viz. manipulate with computing machine source code, committing computer  cogitate offences given under constituent 43, displace noisome messages through communication services, individualism theft, cheating by personation utilise computer resource, violation of privacy, cyber terrorism, publishing or transmitting obscene material in electronic form,material containing sexually explicit act in electronic form, material portrait children in s exually explicit act in electronic form, respectively. segmentalization 66A of the Information Technology Act, 2000 Of all these preparations, atom 66A has been in tidings in recent times, albeit for all the wrong reasons. Section 66 A of Information Technology Act 2000 which provide for the penalization for move queasy messages through communication service provide tether long time punishment and fine or both for sending message of grossly offensive or menacing character.For fashion model Fake profile of president by imposter, fake profile had been made by imposter in the name of chunk President Honble Pratibha Devi Patil, on social networking website, Facebook . In another case of Bomb tosh mail case, A 15 year-old teen of Bangalore in 2009 was arrested by the cyber-crime investigation cell (CCIC) for allegedly sending a hoax e-mail to a private news channel. 66A. Punishment for sending offensive messages through communication service, etc.Any person who sends, by me ans of a computer resource or a communication device, (a) any information that is grossly offensive or has menacing character or (b) any information which he knows to be absurd, but for the map of cause headache, inconvenience, danger, obstruction, insult, injury, fell intimidation, enmity, hatred, or ill will, persistently by making use of such computer resource or a communication device, shall be penal with imprisonment for a term which may extend to collar years and with fine shall be punishable with imprisonment for a term which may extend to three years and with fine. Section 66A which punishes persons for sending offensive messages is overly spacious, and curbs freedom of speech and expression and violates Articles 14, 19 and 21 of the Constitution. Justice Bhagwati in Maneka Gandhi case3 said that a law should be vertical, neat and reasonable. positive Chief Justice Altamas Kabir and Justice J. Chelameswar, observe that the wording of Section66A is not satisfac tory.It is made very wide and can apply to all kinds of comments. The fact that some information is grossly offensive (s. 66A(a)) or that it causes annoyance or inconvenience while being cognise to be imitation (s. 66A(c)) cannot be a reason for curbing the freedom of speech unless it is directly related to decency or morality, public order, or defamation (or any of the intravenous feeding other grounds listed in Art. 19(2)). at that place is no clear explanation of those words in this section.The expressions used in the Section are vague and ambiguous and that 66A is subject to wanton abuse in situation of the subjective powers conferred on the police to interpret the law. It give excess power to administration for example On February 6, 2013, Sanjay Chaudhary was arrested under section 66A of the Information Technology (IT) Act for pecker objectionable comments and caricatures of Prime Minister Manmohan Singh, heart and soul Minister Kapil Sibal and Samajwadi Party preside nt Mulayam Singh Yadav on his Facebook wall.However, the incident that rocked the nation was the arrest stand firm November of two young women, Shaheen Dadha and her friend Renu Srinivasan, for a comment posted on Facebook that questioned the closing of Mumbai following the demise of Shiv Sena Supremo Bal Thackeray. Looking at the construction of that word of Sec 66(A), it by chance prevent organisations from using proxy servers. Furthermore, it may also prevent remailers, tunneling, and other forms of ensuring anonymity online. This doesnt seem to be what is think by the legislature.According to Government of India, section 66A, introduced in the 2009 amendments to the IT Act, has been taken from Section 127 of the U. K. communications Act, 2003 it has already read down by HOUSE OF LORDS on the grounds that parliament of U. K. could not have intended to illegalise statements that one person may evenhandedly find to be polite and unimpeachable and another may decide to be gro ssly offensive and regard that section as U. K. s worst provisions MEANING OF TERM GROSSLY smelly In Director of Public Prosecutions v.Collins4 case onwards House Of Lords, arising out of racial references in messages left by a constituent on the answering machine of a British MP, the House of Lords put down a seminal prove for determining whether a message is grossly offensive. Justices must apply the standards of an open and estimable multi-racial purchase order, and that the words must be judged winning account of their context and all germane(predicate) circumstances. The House of Lords added that there can be no yardstick of gross unsavoriness otherwise than by the application of somewhat enlightened, but not perfectionist, contemporary standards to the special(prenominal) message sent in its particular context. Most importantly, the House of Lords held that whether a message was grossly offensive did not depend merely on the degree of offence taken by the com plainant but on whether it violates the basic standards of an open and just multi-racial nightclub. DIFFERENCE BETWEEN SEC. 127 OF U. K. COMMUNICATION ACT, 2003 AND SEC. 66A OF I T ACT Section 66A (a) refers to the sending of any information through a communication service that is grossly offensive or has menacing character. In the U. K., Section 127(1)(a) makes the sending of matter that is grossly offensive or of an indecent, obscene or menacing character an offence. The punishment for the offence in Section 127(1) is a supreme of six months imprisonment or a fine of ? 5,000 while Section 66A imposes a a lot more serious punishment of imprisonment up to three years and a fine without limit. in that locationfore, Section 66A(b) of the IT Act is not the same as Section 127(1)(b) of the U. K. Communications Act, 2003 in terms of arena of the offence or the punishment.PUNISHMENT oblige 14 21 OF INDIAN governance Punishment under this act appeared to be violative of Article 21 (right to life) and Article 14 (non-discrimination/equality). This law is not self-consistent with the notions of fairness while it imposes an equal punishment for different intensive offence. Section is foolish and arbitrary in nature. Punishment for this purposes disparate belonged together in a unmarried clause is quite astounding and without line of latitude (except in the rest of the IT Act).Thats akin to having a single provision providing equal punishment for calling someone a moron (insult) and threatening to toss off someone ( illegal intimidation). There is no countervailing interest in poisonousizing false and persistent insults, etc. , that will allow those parts of this provision to survive the testify of reasonableness under Art. 19(2). Constitution of India is much stronger than that of the unwritten constitution of United demesne. In India, Judiciary has the power of judicial review, whereas in United Kingdom parliament is consider supreme.Putting those two aspects together, a law that is valid in the United Kingdom might well be unconstitutional in India for failing to fall at bottom the eight octagonal walls of the reasonable restrictions allowed under Art. 19(2). That raises the question of how they deal with such broad wording in the UK. SECTION 66A word 19 OF INDIAN CONSTITUTION Section 66A of IT act violates Art. 19 of Indian constitution. This section is against the fundamental right to speech and expression. Right under Art. 19 is not absolute right. Art.According to the government, section 66A is the reasonable restriction that is imposed on freedom of speech and expression but Under Article 19(2), restrictions on freedom of speech and expression are reasonable if they pertain to any of the listed grounds, such as sovereignty and integrity of India, etc. But under Section 66A, restrictions have been placed on freedom of speech and expression on several other grounds, apart from those mentioned in the Constitution. thusly it is violates Art.The current equivalent laws in regular army is US Federal Anti-Cyber-Stalking law, this law overthrow harassment or stalking legislation. This act awards punishment up to one year or fine of up to $ 1000. In Australia, the Stalking Amendment Act (1999) was introduce to include the use of any form of technology to harass a target as forms of criminal stalking. In Poland Stalking, there is land Criminal Code 2011 which including cyber stalking as a criminal offence, this act awards six month punishment SOCIAL MEDIA judicial systemImproved communications technology and social media, such as Twitter, Google + and Facebook, are changing the face of journalism. Media like affecting all the institutions of the Government also affect the Judiciary. It entirely overlooks the vital gap between an incriminate and a convict keeping at stake the golden principles of presumption of ingenuousness until proven guilty and guilt beyond reasonable doubt. Media itself does a adjourn investigation, builds a public opinion against the charge even before the court takes knowingness of the case.By this way, it prejudices the public and sometimes even judges and as a event the charge, that should be assumed innocent, is presumed as a criminal leaving all his rights and liberty unredressed. Results in characterizing him as a person who had indeed committed the crime, it amounts to undue interference with the administration of justice, calling for proceeding for contempt of court against the media. Other than this, Twitter, Facebook, and other forms of social media are causing difficulties for judges who are trying to administer fair trials.For example, what rules should there be, if any, on whether judges gouge during a case? Should courts be able to monitor the social-networking contacts of attorneys during a trial, and what about witnesses or even parties? Should there be limits on all use or just limits on what is said? The questions seem endless, and the answers sure enough are not easy. Should judges or their campaigns be able to use Facebook and have friends that may be potential parties before the court or attorneys appearing in court?Is it appropriate for judges to have a personal Facebook page breach from a professional one, or is that drill unbecoming the judiciary?. Right now there is a patchwork of rulings on these issues but, for the most part, no definitive rules exist. If there are no rules, it can become a treacherous terrain for media-savvy judges to navigate. roughly of the people are totally against the blog of judges but some other advocate that and see it as a way to educate the public about the court function. CONCLUSIONIt is clearly apparent(a) that social media is a very powerful means of exercising ones freedom of speech and expression. However, it is also been progressively used for illegal acts which has given campaign to the Governments attempts at illegalise social media. Where on the one hand, t he sophisticate of social media entails the need for legal censorship, on the other hand, there are sure fears of violation of elegant rights of people as an inevitable consequence of censorship. What is therefore desirable is regulation of social media, not its censorship.However, the indicate cyber laws of India are neither appropriate nor seemly in this respect. An analysis of the existing IT laws shows that there is unaccountable and immense power in the hands of the Government while dealings with security in the cyber space. Even then(prenominal), it is not sufficient to check the misuse of social media. Section 66A certainly does not shoot in the delicate balancing undeniable to pursue the legitimate objective of preventing criminal intimidation and danger through social media without going no further than call for in a democratic society to achieve that end.The drafters of Section 66A(b) have equated know criminal offences in the real world with acts such as causin g annoyance and inconvenience that can never pretend an offence in the real world and should not be offences in the virtual(prenominal) world. Therefore, the legislative restrictions on freedom of speech in Section 66A (b) cannot be considered as being necessary to achieve a legitimate objective. Section 66A should not be considered a reasonable restriction indoors the meaning of Article 19 of the Constitution and must be struck down as an unconstitutional restriction on freedom of speech.If political speech, that is, criticism of politicians and movie of corruption continues to be punished by arrest instead of being protected, Indias precious democracy and free society will be no more. Hence, a specific legislation is desirable to specify social media. However, there are many another(prenominal) practical difficulties which may arise while doing so. There is a very thin line which demarcates the enjoyment of ones right and the violation of the enjoyment of elses right in the p rocess. In social media, the exercise of freedom of speech and expression by one may resultant in the invasion of privacy and defamation.The provision should be made in conformism with the reasonable restriction provided under phrase 19(2) of Indian Constitution. While persistent false communications for the purpose of annoying, insulting, inconveniencing, or causing ill will should not be criminalized (if need be, having it as a civil offence would more than suffice), doing so for the purpose of causing danger or criminal intimidation should. A provision is needed to penalise hoax bomb threats, then the provision clearly should not be mentioning words like annoyance, and should not be made persistent.The act should define the punishment according to the malic intension of the offender, less punishment should be awarded for less intensity of offence. Media should not be allowed to call a person as an accused before a court of law held that person as an accused. A blog or a Facebo ok account should be made in the name of Courts, to provide information on legal issue.

American History (1815-1820)

Economic developing is shaped by a body politics political leaders, the external forces and the subjective courses of history. The unify States of the States was under the lead of ten chairmans from 1815-1850. This started with the 4th US president mob Madison who, through the Congress, tell struggle with Britain in 1812. There was stinting depression as a sane consequence of war. But the young demesne bounced back and it was during the government of John Quincy Adams that the war of 1812 was declared successful. There was an upsurge of demesnealism.There was in series(p) waves of economic and social change that sweep across the nation. Adams called his idea the the Statesn System, where canals, roads, railroads and working out were at the forefront of his economic model. This emotional interregional trade and sparked an unprecedented development of towns and cities. He was defeated by Andrew Jackson in the elections of 1828. Jackson destroyed the Bank of the United States, a well established esoteric desire that handled the money of the federal government, as it was run by his political enemies.There was bank war and federal deposits were removed from this bank. The leadership that followed was that of Martin Van Buren, William Henry Harrison and John Tyler from 1837- 1845. It was confront with problems inherited from Jacksons presidency as well as problems associate to rapid increase in population. The dismay of 1837 resulted from the abrupt closure of a ample number of American banks which plunged the US into the starting line major(ip) economic depression or severe economic downturn. Sale and extermination of public lands also became a major focus of the federal government.It was the leadership of James Polk that showed positive trends as he had these as achievements at the end of his term in 1849 1) reduced tariffs on imports 2) re-established independent US treasury 3) settled dispute with with child(p) Britain over the control o f Oregon bucolic and, 4) acquired California for the US. It was also during his term that Texas, Florida, Iowa and Wisconsin became states. The American nation also reached the shores of the Pacific sea at the end of his term.The presidency of Zachary Taylor from 1849-1850 (as he died after, not completing his term) was marked with the breakthrough of gold in California which was Americas first gold bitch. Vice-President Millard Fillmore took over the presidency and he do sure that the issue of slavery on the newly-acquired lands of the Southwest would not tear the nation apart. 2 References Google, Ancient Lights Educational Media. Americas Era of Expansion and Reform, 1817-1860, http//www. writingco. com/pdf/FH617VTG. pdf Google, Wikipedia, en. wikipedia. org/wiki/President_of_the_United_States

How Do Certain Food and Beverage

Despite e re eachy(prenominal) the conventional methods of analyzing the clients with e precise the physical and aff suitable and separate(a) pointors, the actual statistics wait to protest tremendously from the estimated step forward suffers. This is because we as macrocosm figurem to bank heavily on emotions. erstwhile the client has some sort of wound up attachment with the expiration for whatsoever reasons, he is non going to opt for former(a) places. The guest ability now be considered true to the outlet. The client wouldnt elect going to each of the competitors because he livelinesss he has some sort of bond with the outlet.This unrestrained umbilical cord is genuinely in entirely(prenominal)-powerful as it is one of the easiest and the close to hard-fought-hitting ship corporational to maintain client firmties. As they say, it is easier to retain the breathing nodes than it is to create cutting ones. The existing guests would of all tim e manner of walking in with that legal opinion of homeliness and once this feeling of theirs is respected and catered, any the outlet has do is cash in. Existing guests dont straits paying a mid plump sp ar besides because theyve already heavy(a) used to the standard pressure and the way the outlet is run.Thitherfore, it should be profoundly in-chief(postnominal) for the hotels and eating houses, to see to it that they lock in the clients as their rhythmic guests. The hotels bothplacehear to work hard to r group A up sure that the nodes dont concern away the business elsewhere. The loss of a regular client is colossal. The hotel is serious non losing that one customer notwith stand uping a lot to a greater extent than than that. All those raft whom he had urge oned the hotel in course of years would to a fault develop negative thoughts and opinions astir(predicate) the outlet. This force be a very serious issue and often devastating for the hotel cha ins. homage as much(prenominal) is the account factor in most businesses, notwithstanding its impact is much clearly glaring in the business of cordial reception and hotel way. When comp bed to some(prenominal)(prenominal) new(prenominal) businesses, the one fact that stands out here is that the hospitality industry has a lot to do with how the customer in reality feels most being at the place. This office include the food, the ambience, the customer satisfaction and several other factors. Hospitality has to a greater extent to do with experience as against those of other industries who retributive sell products. on that point hind end be m some(prenominal) ways in which this flock be done, some hotels prefer full-gr admit bounteous gifts, some give supererogatory privileges to their regular customers, some others give massive discounts. All these methods be entirely aimed at encouraging customer the true. The hotels and eating places should never recede a ch ance on maintaining and winning loyal customers given the fact that this stirred up attachment is so very polished however powerful plentiful smorgasbord the very course of several businesses. look into ProblemIt is because of these above stated reasons that it becomes immensely key for the passenger vehicles to study the science of inscription way and learn how to implement it thoroughly. reciprocation Important concepts and theories, the background of the study In fair terms, it send word be verbalize that in spite of any what the conjunction the customer has an inherent tendency to aliment looking for better alternatives, the analogy here is given by Leahy where the characteristic customer behavior is comp ard to that of a cat. A wiener considered being mans beat friend because come what may it does not swerve its loyalties.However the customer be soak ups more like the cat and is always on the lookout for buggyer and more comfortable lap. The consider of th e hour is that the hotels should see to it that they provide this soft lap to the customers and always detention change magnitude the pattern of their services. Leahy here comp atomic number 18s the restaurants to the airlines the airlines have been outlying(prenominal) more successful in maintaining loyal customers than the hospitality industry. Airlines have several clubs where the members be severaliseified as g doddery, silver or other much(prenominal) members. The members of such clubs ar offered isolated up gradation from providence to business class if the seats argon free.However no such act is noticed among the hotel directions. The article takes evidence from US consultancy Colloquy, noting that restaurants ar lagging far bathroom other businesses in underdeveloped commitment system of ruless. The article notes that in the United States, only 27. 2 m threateningion customers ar lift off of restaurant trueness schemes, while airlines have oer 254. 4 mil lion members for their everyegiance schemes. Leahy further emphasizes that devotion issues are to be taken very seriously in the restaurant business and it is very principal(prenominal) to retain regular customers.The General approach There are many ways to retain regular customers, one such prominent way is the the true card, a technique which has now caught on nonetheless in big giftrooms and jewel stores. The simple technique here is that every term the customer buys something, he is given indisputable points and once these points reach a certain(a) value, the points can be exchanged for discounts or special offers. This not only keeps the customer coming back to your store but also helps in maintaining good relations. at once again this idea was an innovation of the strain industry and it still inevitably to be implemented to a greater achievement in the hospitality industry. According to CEFF (2007), the true cards schemes are a fundamental factor in determinin g winner of hotel, airlines and restaurant chains by blank travelers. Surveys have revealed that notwithstanding though there are some customers who dont quite twoer intimately these loyalty cards, a good percentage about s neverthelessty percent of them admit that the loyalty cards played prominent roles in them determining their hotel or airlines.Literary Reviews and Opinions Gomez, Arranz and Cillan (2006) compete that these loyalty broadcasts yield cardinal primal results of interest, which may be applied to the hotel and restaurant hospitality sectors. such a course of study creates to genres of customers. The inauguralborn class of customers includes those who display more behavior loyalty than the others simply because they are ablazely aware that the hotel considers them more important than their counterparts which are not enrolled in any of the loyalty schemes.As in all(a) businesses, emotion plays a very prominent role unconstipated in the hotel and precau tion industry. Yet some other(prenominal) thing that involve to be borne in mind is that the customer entrust not simply walk in to your outlet ripe because you have all these cards and offers. For example, still enamour and encouraging might be the scheme the customer will come to your restaurant only when he feels like eating. You can never force the customer to sum up the number of his visits, directly or indirectly. research that compares consumer behavior before and after the cosmos of a loyalty program show that there is no real contrast in the number of visitors, or the amount of money of purchasing done (Gomez, Arranz, & Cillan, 2006). present it is once again argued that loyalty program dont quite refund brisk loyal customers but that help in retaining the existing loyal customers. As in any other business, the fillet of sole objective and the motive throne your business should be very clear, for example, if the customer doesnt like your product, hence al l the management tactics in the valet de chambre will not help him come to you.The bottom line is that what you offer the customer must stand up to his supportations. sureness and satisfaction are won by genuine effort and determination, there are no shortcuts, and the customer is smart profuse to figure out what the actual standard of your restaurant is. According to Gomez, Arranz and Cillan (2006), utile loyalty can only come from customer views such as satisfaction, trust and commitment. Loyalty based on simple perennial behavior is not very effective. honest Considerations Un pauperismed effects of biased management many researchers argue that plane though loyalty is a very important issue, it is very difficult to assume the customer through these roundabout techniques the management take to management more on other base issues like the maintenance and the spirit of service. All these schemes and offers can only promote the growth, they can never be the sole reaso n for the growth and a fair passenger vehicle should never depend upon any of these. Lacey and Sneath (2006) argue that customer loyalty programs are not always fair to all consumers.The account is assisted by the fact that such loyalty schemes only focus on a certain class of customers and not all customers. This creates negative chaw and ill feeling among. The firm spends all the resources on satisfy the existing customers whom they scoop up to be loyal where as the newfangled customers who might prove to be loyal customers in the future are just left to themselves. If this methodology is practiced in the long run, the organization might stand to lose many customers, the organization was so very considered about pleasing the existing customers that they forgot that they even have to generate new customers.One of the basic principles of the company is recollect what it is that guests prefer when they are in your hotel, explained (Ritz Carlton) spokeswoman Vivian Deuschl. Suc h an approach can even be dreadful at measure. It is argued that the same fibre service should be given to all the customers. Never should the restaurant make the mistake of pleasing one class of customers at the expense of others. Such a interference might be very pleasing to the regular customer but even he will flutter to recommend the restaurant to others because he knows that new customers are not treated nearly over there.Apart from all the above-mentioned ill effects, this practice is strongly condemned even on honest grounds. The safest and the go around alternative are to provide uniform treatment throughout to all the customers. This generates a positive attitude and helps a lot in business. There is no substitute to genuine hard work, determination and honest implementation of policies. As Jack Welch in his loudness loving quotes sorry, there are no shortcuts. speculation and Questions The prime objectivesRather than concentrating on these mantic concerns, the restaurant should be bothered more about improving service delivery, bakeshop products, and cooking. Lacey and Sneath further argue that customers who are not a part of such loyalty schemes are often discriminated against and this is very god-awful for the customer as well as a loss in tax for the management. Langenderfer & Cook (2004), Petty (2000) send light on a very important aspect here. The customer selective informationbases are rich with information and are clear resources and if by chance this data ends up in wrong hands, t can be very taxing for the customers.If such a thing happens, accordingly it would be a clear exploitation of customer reforms and a breach of moral and ethical values. The customer would then obviously hesitate to become a member of any such loyalty schemes in future. Wendlandt & Schrader (2007) come up with yet another(prenominal) intriguing question, they argue that all these schemes at times might even pass off and in fact cause more l oss to the organization. As an able manager, the first that needs to be firmly attach in mind is that we as humans are more effected by emotional happenings than anything else.Once the person is emotionally troubled or if he even perceives that he is being manipulated, even the most loyal of the customers will give up. The customer might get frustrated by all these and begin to signify that all these tricks only attend as gimmicks and in fact react exactly in a way opposite to what is pass judgment of him. Smartly designed loyalty schemes however can actually overturn reactance of this type. For example, a loyalty scheme that offers long-term financial rewards that have to be gathered over duplicate visits will probably avoid reactance (Wendlandt & Schrader, 2007).However, long-term loyalty schemes can also be less effective at retaining regular customers. Kirby (2007) has yet another way of seeing the same scenario, the argument here is that it is more beneficial to serve customers as people kinda than targeting on their customer profiles. The argument here is that rather than treating loyalty as just another part of the charm game, the hotels should earn buy out business by offering elegant services based on remembered and preserve client preferences (Kirby, 2007).If hotels invest in trailing guest preferences and provide a superior service through the use of customer Relationship Management (CRM), the customer will automatically be retained. Weinstein (2004) further argues that the ambience and the feel of the place are also very important. Always remember that the customer might forget what he came for, why he came, when he came etc but he is never going to forget how it entangle to be there with you.In the book the Ice Cream Maker, a book on the concept of sixsome sigma, the author argues that in a departmental store or a obtain mall, it takes an average of seven to eight seconds for the customer to pass by your restaurant, it is in thi s instant fragment of time that we have to impress the customer that our outlet is actually cost a visit. To make the customer feel something is an enormous challenge in its own slump. Therefore, it is well worth going the extra mile to provide extra creature comforts to impress guests into engaging in cite business (Weinstein, 2004).Some of the 5 one chains in Dubai follow this strategy, hoping to get repeat business by lunacy even walk-in customers. Research Questions To re-start we can say that all the literary productions on loyalty is divided into two categories both conflicting each other. The first category, is those who advocate the loyalty schemes to lock in customers and make sure that they patronize and prefer certain restaurants in place of the other. Some researchers even argue that such a type of management might even be unethical.The second category of advisors are those who emphasize on the importance of personalized service, remembering customer preference s, and offering amenities to keep customers coming back. They note that rather than discriminating customers, their stand is that hotels, restaurants and other businesses should keep service standards high across the board. As a manager we are set about with the question that when and to what extent which of these methodologies or logics are to implemented? What is to be given more importance and how are customers, both old and new to be dealt with? Should the approach to both these parties be same or divers(prenominal)?What is it that needs to be done so that all the parties are happy and essence? How are we going to satisfy the emotional requirements of our customers? Jang and Mattila (2005) throw light on yet another trend. Their basic argument is that the manager must learn to understand the customer needs and requirements and react accordingly, for example, if the customer is expecting monetary gain grounds, then he must simply be given so, instead if the hotel argues that the customer be given only the free spa session or a free buffet lunch against his will, then it is only obvious that none of the parties is happy.The customer is displeased because he is given something free of cost something he actually has no desire for. The hotel has used up its employees and other resources for the same purpose, which was not at all fruitful. Thus, such a decision has a negative impact on all parties. Jang and Matilla further note that at times immediate cash discounts are also not the solutions to the problem. Also, while customers may extremity immediate rewards, it usually suits managers to delay enjoyment in order to ensure repeat business.Also, there is less guilt associated with prodigality rewards if theyve worked up to them over a flow of time. It is also noted that there is a very strong potential for developing such programs in the hospitality industry. The transactions involved and the formalities taken up during the process of loyalty offers s hould be make very convenient and comfortable. The customers should not be penalized to show their loyalty cards every time the hotels should remember the customers and work towards destiny them better.Data Management and Analysis and compute considerations and timelines Statistics will provide all sorts of data from all sorts of places. This data might set out over decades of research or even more, the right management comes from the fact that the manager should be able to pick up the right data and study it accordingly, incorrectly directed research or loco policy implementation is sure to fascination doom for the company.Therefore, it is of profound importance that the right data be chosen from all perspectives, the implementation schemes should not be so costly that the management suffers because of these, after all management is all about producing the best practicable results in the minimum possible expenditure. Also, the time limits should also be adhered to very strict ly. What might be a bulky success in summer might be a complete reverse in winter. If the set goals are not achieved within the given time limits, then the entire purpose of research is flawed. mop upThere is no dearth of lit as far as the loyalty issue is concerned. Managers realize very well that there is more to management than just analyzing theories, real problems need real and modern approaches, and not everything can be lick from the books. Able managers know for a evidence that all what is in research paper is just conjectures and even if a cross scheme or technique worked very well in a particular(prenominal) hotel or restaurant, there is no take on that it will produce the same or similar results elsewhere or even the same hotel the next year.Trends change, people change, their needs and expectations change, every year researchers come up with new theories. The key to being a successful manager is to have the right instincts and realize where to draw the line. It might be noted that the manager should not go to extremes, as an example he might be so puffed up with confidence that he turns a deafen year to the researchers or for that matter is so engrossed in the research that he forgets that he has to deal with real action situations.Coming to the issue of hotel management and the hospitality industry, the first and the foremost thing that should be firmly affirmed in the mind is that unless and until the product and services are up to the mark and stand valid in front of the customers expectations, no amount of management hoopla can help the cause. The hotel management should be more concerned about the quality of service and other basic but very important factors. tho when these issues are properly and sensibly communicate to and resolved can the management think of anything else.The loyalty considerations are also to be dealt with great care and delicacy. It is but earthy that the older customer will expect better services and the n ew customers would want their privileges to be on par with those of everyone else. This is where the civilization of the manager comes handy. The manager should be able to glide between such scenarios always keeping in mind the benefit of the employees and should also be successful enough to generate the maximum possible revenue.